Forest Place - Albany Creek

PRIVACY STATEMENT - Forest Place Group Limited

1.	APPLICATION OF PRIVACY PRINCIPLES

1.1	Forest Place, and its agents, are bound by the National Privacy Principles, which requires that organisations who hold Personal Information about people handle that information responsibly. The National Privacy Principles is effective from 21 December 2001.

1.2	Forest Place recognises that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust. We value and take your trust very seriously. Unless you give us explicit consent to act otherwise, the following policy will govern how Forest Place handles your personal information provided through this website and safeguards your privacy. Forest Place is committed to ensuring the protection of your personal information and giving you options regarding who can use your personal information and how it can be used.

1.3	‘Personal Information’ means information, whether true or not, and whether recorded in a material form or not, about an Individual whose identity is apparent, or can reasonably be ascertained from that information, regardless of its source.

1.4	In respect of information regarding Prospective Residents, FKP Real Estate Pty Ltd, an entity that acts for Forest Place in the marketing of the Forest Place retirement villages, will have access to the information collected. In respect of that information, FKP Real Estate Pty Ltd, as an agent of Forest Place, is bound by the rules contained in this Privacy Statement.

1.5	This policy is an extract, specifically for website users, of our overall Privacy Statement. If you wish to obtain a full copy of our Privacy Statement, please contact us via the address shown at 9.1 below.

2.	INFORMATION HELD

2.1	We may hold the following Personal Information Prospective Residents: (a) Information of a personal nature relating to your initial enquiry, as completed by you. Investor Relations Users: (b) Personal contact details, as completed by you. All Users (c) Tracking information, collected in aggregate, including which areas of the website you visit. (d) Any messages you submit. The Forest Place website contains links to websites operated by third parties ("Third Party Websites"). Third Party Websites should contain their own privacy statements and those third parties are responsible for informing you about their own privacy practices.

3.	PURPOSE OF INFORMATION HELD

3.1	We may hold Personal Information for the following purposes: Prospective residents (a) To enable us to provide you with assistance on the appropriate form of accommodation for you. (b) To contact you if requested or to provide you with Forest Place marketing information. Investor Relations Users (c) To enable us to contact you.

4.	COLLECTION We may collect ‘Personal Information’ provided by you and any notes we make in respect of that information. For Investor Relations users, when registering to receive Email Alerts, you are required to input some personal information so that the alerts can be delivered to you. You are also required to nominate which Alerts you want to receive and the format in which you want to receive them. You can change your personal details and Email Alert preferences at any time by clicking on the Email Alerts link, logging in using your username and password and then altering your details as required.

5.	STORAGE

5.1	We may store Personal Information about you in any of the following ways: (a) Electronically on our computer databases (b) Hard copy documents kept securely within the premises We use a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once your personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

6.	USE AND DISCLOSURE

6.1	The information gathered will not be disclosed to any outside organisation other than: (a) As required by law. (b) To protect the rights or property of Forest Place, another visitor to the Forest Place website or any member of the public. (c) With your consent. (d) The information may be used to enable us to contact you.

7.	ACCESS

7.1	You may access Personal Information held about you by us on request, except where we can lawfully deny or limit access as prescribed by the Privacy Act 1988.

7.2	Access may be obtained by contacting our Privacy officer via Co-Sec@forestplace.com.au

7.3	You do not need to provide a reason for requesting access.

7.4	We will provide a reasonable range of choices of how access will be available depending on your particular needs.

7.5	We may choose to charge for the service of providing access. What is charged will be reasonable and consistent with fees imposed by the Commonwealth for access to documentation under the Freedom of Information Act 1982.

7.6	We will not charge a fee for lodging a request for access.

7.7	If you believe the Personal Information held about you is inaccurate incomplete or not up to date, you may request amendment. If we do not agree we will note your disagreement.

7.8	In terms of the Privacy Act 1988, we will provide this information within 14 to 30 days.

8.	GRIEVANCE PROCEDURE

8.1	If you wish to make a complaint about our management of your personal information, we ask that you do so in accordance with our Grievance Policy available from the Company’s Privacy Officer.

9.	HOW TO CONTACT US

9.1	If the Individual has any questions, complaints or require further information, please contact The Privacy Officer at Forest Place Group Limited, 1 Moore Street Taringa 4068.